Given that 8PI Control Panel software and the USB drivers are properly installed: Prior to starting up 8PI Control Panel, you must: - copy a valid license file ('license.txt') into the 8PI Control Panel installation directory. - connect your GP or Xpress…

This article describes the hardware revisions available for GP Series and Xpress Series devices. GP Series and Xpress Series devices are available in 3 hardware revisions, numbered '01', '02' and '03'. To know the hardware revision of your device: - Please…

Please go to: http://www.byteparadigm.com/LicenseRequest.html and use the form on this page. You must fill in all the fields and notably provide your unit serial number. The serial number of your device is located on a label at the back of the device (see…

Please go to : http://www.byteparadigm.com/LicenseRequest.html and use the form to claim your license again. You'll have to fill in all the form fields and notably provide your unit serial number - it is located on a label at the back of your device:

Our devices are powered from USB. If your USB port cannot supply the standard 500 mA current, the device will unconnect from the PC. This might happen for PC slightly out of specs. In such a case, please try to connect your GP or Xpress device to a separately…

Configuration files are very useful to start up a session with GP and Xpress series without having to setup the device from the start each time. The configuration files can be used with all the provided user interfaces: GUI, C/C++ and TCL/tk. Look for 'ReadConfFile'…

Nothing is wrong. When the red LED is ON, this means that 8PI Control Panel software is reconfiguring some hardware settings of your device. After a while, the red LED goes OFF and the device is ready for operation.